Business Scale-Up Audit

Cancellation & Refund Policy

Cancellation, refunds, transfers, and service terms.

Cancellation Rights & Refund

In the event the Customer informs Whyy So Serious in writing, within Seven (7) calendar days of placing an Order, that it is no longer desirous to receive Seminar Services and/or products by delivering or sending a cancellation notice to Whyy So Serious by email at support@whyysoserious.in, then this Agreement between the said Customer and Whyy So Serious stands cancelled and terminated.

However, this Agreement shall only stand cancelled if the termination notice is received by Whyy So Serious prior to the Customer accepting any training material, access to the Learning Management System, or attending any online training/information session offered by Whyy So Serious in respect of the chosen program. The Customer agrees that if any of the above is accepted, attended, or made available to the Customer by Whyy So Serious, the Program will be deemed to have started, and no refund request can be processed. In cases where the Customer has not started any training/informative session, no training material (printed or soft copy) is made available to the Customer, no access to LMS is provided, and no online classes have started or session links have been made available for webinars, Facebook Live, Zoom, or any other online platform, Whyy So Serious shall refund to the Customer the monies or part thereof, post deducting the relevant bank/payment gateway charges and/or admin fee, paid by the Customer to Whyy So Serious under this Agreement (without any interest) within thirty (30) business days of receipt of such cancellation notice.

It is reiterated that no cancellations are permitted under any circumstances if services have been used, even in parts, accessed, or available to the Customer, i.e., starting of the training program, receiving any training material (printed or soft copy), receiving a password to access any of Whyy So Serious's Learning Management System, or receiving any video training links, even if it is within seven (7) calendar days of the payment date.

The Customer agrees to forfeit its right to claim any refund, full or part, under any circumstances once training is accessed or made available by Whyy So Serious, or training material (printed or soft copy) is sent, Learning Management System access is granted, or training/information sessions through Facebook Live or webinars on any electronic platform are attended by the Customer or made available as part of the offerings of the Customer's chosen Program.

Whyy So Serious reserves the right to cancel the Seminar Services offered to the Customer for any reason by serving a written notice to the Customer. In such an event, Whyy So Serious shall refund the actual amount paid by the Customer (without any interest) within 30 working days of giving the Customer notice of cancellation. Whyy So Serious shall have no further responsibility or liability to such Customer in respect of the cancellation.

It is clarified that the willingness or inability to attend any event/Program does not entitle the Customer to claim any refunds.

Transferring Tickets

In the event that the Customer is unable to attend the event/program booked and paid for, the Customer is entitled to transfer their seat to a nominated new attendee, subject to prior written intimation to Whyy So Serious together with the full contact details of the nominated new attendee, at least 14 working days prior to the commencement of the event. However, administrative charges shall be imposed on the transfer of name to a nominated new attendee.

It is clarified that such nominated new attendee shall be bound by all the terms and conditions mentioned herein.

Complimentary tickets to any events, including those issued as bonuses as part of the Customer's purchase, shall not be transferred or assigned and shall remain in the name of the purchaser only.

If the Customer has purchased one or more tickets or made a purchase during the buy one get one free promotion, the Customer shall provide Whyy So Serious with the guest details within 14 days of such purchase and prior to the Seminar Service date. After this period has elapsed, the name on the ticket will not be transferable under any circumstances. Buy one get one free tickets or 50% discount offers for spouses or anyone else (if offered & accepted) must be used at the same seminar/webinar/service or event/training attended by the primary participant. If the secondary participants do not attend the same event, they cannot attend any future event on that ticket, and any monies paid in respect thereof will be non-refundable.

Ticket Sale and Resale

Seminar services or event tickets shall not be resold (including via online auction sites) or used for advertising, promotion, or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods and services by any other party apart from Whyy So Serious. If a seminar service or event ticket is re-sold or used in breach of this condition by the Customer, then the Seminar service for such Customer shall be cancelled without any refund, and the bearer of the ticket shall be refused admission to the Program.

Scalping warning: The resale of a seminar service or event ticket in certain circumstances is governed by ticket sales rules and may attract criminal penalties.

Disclosures

The Customer hereby acknowledges that neither Whyy So Serious, nor any of our representatives or any person engaged by Whyy So Serious to perform the Seminar Services ('Relevant Persons') is an investment advisor or licensed by any governmental authority to provide investment advice; the Relevant Persons do not purport to provide investment advice or operate an investment advice business; and Whyy So Serious may pay commissions to third parties such as Authorised Affiliates and Channel Partners arising from your entering into this agreement.

To gain entry to the training/Program, photo identification of the Customer is required to be presented at registration, and the Customer will need to pass through a security checkpoint.

Force Majeure

If the Seminar Services as contemplated by this Agreement are prevented, hindered, obstructed, or cancelled because of an act of God, an inevitable accident, epidemic, fire, blackout, flood, or any other calamity, or if by reason of strikes, lockouts, or any other events beyond the direct control of both parties, then Whyy So Serious is entitled, at its sole discretion, to postpone the Seminar Services from the original Seminar Services date and schedule it on a later date or deliver those sessions online.

However, if Whyy So Serious is unable to conduct such workshops, trainings, or Seminar Services online or on any other future date, Whyy So Serious shall inform the Customer of the same and refund the actual amount paid by the Customer for the Program, and Whyy So Serious shall have no further liability or responsibility towards the Customer. Whyy So Serious reserves the right to change the dates of their events, venue, speaker, or mode of delivery (i.e., offline to online or vice versa) for their trainings, seminars, webinars, online sessions, and no refund or any other claims can be made citing this as a reason.

Whyy So Serious shall not be in breach of this contract if there is any total or partial failure of performance by it of its duties and obligations under this Agreement occasioned by such Force Majeure events.

Limitation of Liability

Whyy So Serious shall not be liable for special, incidental, indirect, consequential, exemplary, or punitive damages under any theory of contract, tort, strict liability, statute, or under any other legal or equitable principle or otherwise, arising out of or in any manner connected with this Agreement and regardless of whether the Customer has been informed of, or might have anticipated, the possibility of such damages.

Non-Disclosure Agreement

The Customer hereby acknowledges that during the course of the Program, the Customer will receive or have access to and will be trained in material considered "trade secret", certain confidential and proprietary information belonging and/or relating to Whyy So Serious including without limitation operational information, business model and reports, systems and modules, marketing strategies, operational plans, proprietary systems and procedures, trade secrets and other similar proprietary information, including technical "know-how", methods of operation, business methodologies, software, software and technology architecture, networks, any other information not generally available to the public, and any items in any form in writing or oral, clearly identified as confidential ("Confidential Information").

The Customer agrees not to disclose any techniques or comments about the Program of any kind to any third party, via forums, message boards, private emails, blogs, or other venues. The Customer undertakes to keep Confidential Information of Whyy So Serious in confidence and shall use commercially reasonable and necessary safety measures and steps to maintain its confidentiality and secrecy from public disclosure.

If the Customer does disclose information about the event, they admit to damages and breach of contract and will be subject to civil litigation and damages. The Customer shall not record any portion of the event and/or the Program. The Customer shall notify Whyy So Serious immediately upon discovery of any unauthorized use or disclosure of Confidential Information or any other breach of this Clause.

Ownership of Intellectual Property

All Online/Offline Workshops, Webinars, Courses, and Training Programs and their recordings conducted by Whyy So Serious are the original work of Whyy So Serious and are to be considered as Intellectual Property of Whyy So Serious. Any copy or recording of these programs is strictly prohibited and illegal.

General

All notices or other communications to Whyy So Serious must be made to support@whyysoserious.in.

All rights available to either Party under this Agreement or any other document delivered hereunder or in connection herewith, or allowed by law or equity, are and shall be cumulative and may be exercised separately or concurrently and from time to time without waiver of any other remedies.

In the event any provision of this agreement is held by a Court of competent jurisdiction to be unlawful, invalid, and unenforceable or in conflict with any rule, statute, ordinance, or regulation, then the validity and enforceability of the remaining provisions will not be affected. This agreement constitutes the entire agreement between the parties. Any prior arrangements, agreements, representations, or undertakings are superseded.

Whyy So Serious reserves the right to alter speakers and course content at any time without notice. These Terms and Conditions shall be governed by and construed in accordance with the Laws of India, and the parties agree to submit to the exclusive jurisdiction of the courts of Mumbai in respect of any disputes or claims.